Tax Recapture FAQ
Answers to common questions about PowerCord's Texas electricity sales tax recapture service. If your question is not covered here, contact us at rebate@powercordenergy.com or use the chat on the tax recapture page.
About the Service
What is the PowerCord tax recapture service?
PowerCord Energy's tax recapture service recovers overpaid state sales tax on electricity for Texas multifamily properties. Under Texas law, residential electricity is exempt from state sales tax, but most apartment properties are billed at the commercial rate because their accounts are registered under business entities. PowerCord identifies the overpayment, coordinates with the property's electricity provider, and files a claim with the Texas Comptroller to recover up to four years of overpaid tax. PowerCord earns 30% of the recovered amount only when the refund arrives. Nothing is owed upfront.
Does my property qualify?
Most Texas multifamily properties qualify. The exemption covers residential electricity meters and common area meters at apartment communities -- including hallways, parking areas, lighting, pools, laundry rooms, and recreation spaces. If your property has been operating in Texas and has paid state sales tax on electricity, you likely have a recoverable overpayment. The calculator on the tax recapture page gives an estimate based on your monthly bill and how long you have owned the property.
How far back can we recover overpaid tax?
The Texas Comptroller allows refund claims for up to four years from the date of filing. If you have owned the property for four or more years, the full four-year lookback applies. If you have owned it for less than four years, the lookback is limited to your actual ownership period.
Does this affect my current electricity service or rates?
No. The tax recapture process is a retroactive refund claim for sales tax that was already paid. It does not change your current electricity contract, rate plan, or service with your provider. Your electricity service continues without interruption.
Is this service available to property management companies as well as owners?
Yes. Any party with signing authority over the electricity account can initiate a claim. For properties managed by a third-party management company, the person who signs the documents should have authority to act on behalf of the entity that holds the electricity account. This is typically the owner, a managing member, or a property manager with signing authority.
The Process
What does the process look like from start to finish?
You complete three steps. First, use the calculator on the tax recapture page to estimate your recovery and submit your contact information. Second, sign two documents electronically -- a PowerCord service agreement and a Texas Comptroller Limited Power of Attorney that authorizes PowerCord to act on your behalf. Both documents are sent to your email within minutes and take about five minutes to sign. Third, PowerCord handles everything after that: we contact your electricity provider to obtain invoice history, calculate the overpaid tax across your meters, and file the refund claim with the Texas Comptroller. You receive your share of the refund when the Comptroller processes the claim.
What information do I need to have ready when I sign?
You will need your property address, your billing address, the name of your electricity provider, your account number with that provider, your Texas taxpayer identification number, and the legal name of the entity that holds the electricity account. Most of this information is on your electricity bill. The signing form walks you through each field.
Does my electricity provider have to cooperate?
Yes. PowerCord uses the Limited Power of Attorney you sign to formally request invoice history from your electricity provider. Most providers have an established process for this. PowerCord manages the provider coordination on your behalf -- you do not need to contact your provider directly.
How long does the process take?
After you sign the documents, PowerCord contacts your electricity provider to request invoice records. Provider response times vary. Once invoices are received, PowerCord prepares and submits the refund claim to the Texas Comptroller. Comptroller processing times also vary. PowerCord cannot guarantee a specific timeline, but we handle all coordination and keep you informed of progress.
Can I submit claims for multiple properties?
Yes. The calculator and signing process handle one property at a time. After completing the process for one property, you can return to the tax recapture page and run the calculator again for each additional property. Each property generates a separate service agreement and refund claim.
The Documents
What are the two documents I need to sign?
The first document is a PowerCord Tax Recapture Service Agreement that establishes the 30% contingency fee and defines what PowerCord will do on your behalf. The second is a Texas Comptroller Limited Power of Attorney that authorizes PowerCord to contact your electricity provider, retrieve invoice records, and file a refund claim with the Comptroller on your behalf. Both are delivered as a single signing request to your email. You review and sign on screen -- no printing required.
What does the Limited Power of Attorney authorize?
The Limited Power of Attorney authorizes PowerCord to act on your behalf for the specific purpose of this tax refund claim only. It covers requesting invoice records from your electricity provider and filing a refund claim with the Texas Comptroller. It does not authorize PowerCord to make changes to your electricity account, enter into contracts on your behalf, or act outside the scope of the recapture process.
Who at my company should sign the documents?
The person who signs should have authority to act on behalf of the entity that holds the electricity account. This is typically the owner, a managing member, or a property manager with signing authority. The Limited Power of Attorney requires the signer's title.
Fee and Refund
What is the fee and when is it charged?
PowerCord earns 30% of the recovered amount. Nothing is owed upfront and nothing is owed if no refund is collected. The fee is earned only when the Texas Comptroller issues the refund. The 30% is fixed and written into the service agreement.
How accurate is the calculator estimate?
The calculator produces an estimate based on your entered monthly electricity bill, your ownership duration, and a seasonal adjustment factor that normalizes for Texas summer and winter load patterns. The actual recovery depends on your historical invoices, which PowerCord reviews after the documents are signed. The estimate is a reasonable guide but is not a guarantee of the final refund amount.
Does PowerCord also file for the ongoing exemption going forward?
Yes. In addition to the historical refund claim, PowerCord files for the prospective sales tax exemption with your electricity provider so your property stops overpaying the day the exemption takes effect. This is included as part of the same engagement at no additional cost.
Getting Started
Is this a service PowerCord provides in addition to the leasing automation platform?
Yes. Tax recapture is a standalone service available to any qualifying Texas multifamily property, regardless of whether you use PowerCord's lease-synchronized electricity automation platform. The two services are independent. There is no obligation to use the full platform in order to receive the tax recapture service.
How do I get started?
Visit powercordenergy.com/tax-recapture and use the calculator to estimate your property's recovery. After you submit your contact information, the signing documents are sent to your email automatically. If you have questions before signing, contact PowerCord at rebate@powercordenergy.com or use the chat on the tax recapture page.
Still have questions?
Contact the tax recapture team directly at rebate@powercordenergy.com or use the live chat on the tax recapture page. We respond within one business day.